Never Miss a Call. Never Miss a Job.

OnCall.Agency connects customers to your business. 24/7 Smart Call Handling & Instant Appointment Scheduling. We help businesses never miss a call and never miss a job.

How it works -

When someone calls your business, Nova answers professionally and guides the conversation to capture intent, filter noice and set a clear next step.

Built for Busy Owners -

The most important calls come in when business owners can't always answer. Calls don't always come in at convenient times. You may not have a budget for a receptionist and certainly not 24 hours a day 7 days a week! OnCall Agency is built for owners who are working, driving, on a job, or off the clock - but still care about every opportunity.

Is OnCall Agency Right for You? -

OnCall Agency doesn't just answer the calls - it helps your business move forward. Your messaging is customized for your business and can link to your calendar.OnCall Agency is designed for service-based business that :
Miss calls while working.Want fewer interruptions from Robo Calls, Sales Calls, and Tire Kickers.AND care about first impressions & Follow up.

This is more than an answering service -

OnCall Agency doesn't just answer the calls - it helps your business move forward.

  • Schedule call backs optimize contact saving you time.

  • Manage appointments.

  • Capture quote request.

  • Reduce interruptions and missed calls during peak hours, like lunch.

Why Missed Calls Cost Money -

Missed calls cost more than you think. Depending on the service the business sells 67% to 82% of people will not leave a voicemail. Over 50% of calls occur outside of normal business hours. Let's capture these clients for you.

  • Small Business miss 20% to 40% of calls during lunch hours.

  • 30% of total leads come in between 5pm and 7am.

  • 26% of calls come over the weekend.

  • 45% of these leads are likely to convert to sales.

Contact Us. OnCall Agency
Email: [email protected]
Phone: 1-888-371-7973
Hours: By appointment / calls returned promptly

Privacy Policy – OnCall Agency
Effective Date: 1/17/2026OnCall Agency (“we,” “us”) respects your privacy. This Privacy Policy explains what we collect and how we use it.
Information We Collect
We may collect:
Your name and contact information (such as phone number)
Information you provide during calls, voicemails, or messages
Appointment preferences and details related to your request
Basic technical data (such as IP address and browser type) when you visit our website
How We Use Information
We use the information we collect to:
Respond to your requests and provide customer support
Schedule and confirm appointments or callbacks
Improve our services and communications
SMS / Text Messaging
If you give permission, we may send you transactional text messages such as:
Appointment or callback confirmations
Appointment reminders
Service-related updates related to your request
Consent: We only send texts when you request them or provide permission.
Opt-out: You can opt out at any time by replying STOP.
Help: Reply HELP for assistance or contact us using the information on our Contact Us page.
Rates: Message and data rates may apply.
Frequency: Message frequency varies based on your requests.
Sharing of Information:
We do not sell your personal information. We may share information with service providers who help us operate our services (for example, phone/SMS providers), only as needed to provide the service.
Data Security:
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
Your Choices:
You may request access, correction, or deletion of your personal information by contacting us.
Contact:
Questions about this policy? Contact us using the information on our Contact Us page.

Terms of Service – OnCall Agency
Effective Date: 1/17/2026
By using our website or contacting us, you agree to these Terms.
Services:
OnCall Agency provides call handling, appointment scheduling, and related customer support services. We may use automated systems to assist with call routing and scheduling.
No Guarantees:
We aim to provide reliable service, but we do not guarantee uninterrupted availability or that every call, message, or request will be completed without error.
User Responsibilities:
You agree not to misuse our services, including attempting to disrupt or interfere with our systems.
Text Messaging:
If you opt in to receive texts, you agree to receive transactional messages related to your request. You can opt out anytime by replying STOP. Message and data rates may apply.
Limitation of Liability:
To the maximum extent permitted by law, OnCall Agency is not liable for indirect, incidental, or consequential damages arising from your use of the service.
Changes:
We may update these Terms from time to time. Updates will be posted on our website with a revised effective date.
Contact:
Questions? Contact us using the information on our Contact Us page.